Cancellation Policy

Cancellation Policy – Dream Star Shop

Last Updated: [1.2.2026]

Welcome to Dream Star Shop. This Cancellation Policy outlines the terms under which orders can be canceled.

1. Order Cancellation by Customer

- You can cancel your order within 12 hours of placing it or before it is shipped (whichever is earlier).

- To cancel your order, contact us at: support@dream-star.shop with your Order ID.

Once the order is shipped, it cannot be canceled.

2. Order Cancellation by Us

We reserve the right to cancel any order due to:

- Product out of stock

- Payment issues or failed transactions

- Incorrect pricing or product information

- Suspicious or fraudulent activity

In such cases, the customer will be notified, and a full refund will be issued.

3. Refund for Canceled Orders

- If your order is successfully canceled, the refund will be processed within 5–7 business days.

- Refund will be issued via the original payment method, UPI, or bank transfer.

4. COD Orders

- COD (Cash on Delivery) orders can only be canceled before shipment.

- Repeated cancellation of COD orders may lead to restriction of COD service for the customer.

5. Contact Us

If you have any questions regarding cancellation:

Email: support@dream-star.shop

Website: https://dream-star.shop

Note:

Dream Star Shop reserves the right to modify this policy at any time without prior notice.